I can't delegate
J
Jeanv
I am trying to delegate a cspr amount. The process runs fine, and it requests that I sign my Casper wallet every time, but it shows that my transaction was rejected and tells me to connect my wallet. So I log out and log in again multiple times, and I still can't delegate. The csprl.live shows that my wallet is already connected.
Konrad Blutstein
Jeanv I checked logs for errors -32008 we had in last days and they were caused by two reasons:
- incorrect time on the device - even few seconds of difference can caused this error.
- Insufficient balance - In this case it is possible that i.e. due to a system error your balance is not being tracked correctly.
To check what exactly the problem is I would need to know your Public Key, or if you don't want to provide it here, the exact time with your time zone, when you try to delegate again - then I will be able to precisely find the logs for the error occurring on your device.
J
Jeanv
Konrad Blutstein Well, I tried again, but now I manually changed the time. The odd thing is that my Windows 10 time counter is a bit faster than normal ( I don't know why ) and doesn't matter if I sync the time, always gonna be unsync later, so I changed to using my timezone from this website https://www.horariodebrasilia.org/ and it worked. Thank you for your help!
Konrad Blutstein
Jeanv I don't see any issues with CSPR.live site right now. Please do hard refresh of the page (Ctrl + F5 in Chrome, Option + Command + E in Safari), and try again, if the problem is still there we would need more information from you, like Public Key, error messages from the console in your browser.
You can also contact with our 24/7 support team in Telegram App: https://t.me/CSPRhub
Please remember that no one from our team will contact you first and certainly no one will ask for your private key or recovery phrase to your Casper Wallet. If someone writes to you first, it is most likely a scammer, it is best to block and report them.
J
Jeanv
Konrad Blutstein Hi, I did refresh my page but didn't work, it shows the same message over and over again. I did log in and log out from the website. I also tried delegate from my casper wallet and it shows 'error -32008 err: invalid deploy'. What process I must follow to fix that? Remove the casper wallet extension and add again?
Konrad Blutstein
Jeanv: The reason of this error can be incorrect time on your device. Please check whether the time on your computer is not delayed or advanced a few minutes, or in case of a change to summer time or change of time zone due to travel, whether the time has been synchronized.
J
Jeanv
Konrad Blutstein Well, the time and date were already updated before. I did it again, but the problem is still here. My wallet is properly connected, also, I uninstalled the Chrome extension, installed it again, and recovered my account/wallet. Still can't delegate.